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Upgrading Fidilty Cable
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Author:  Antster63 [ Tue 04-13-2010 10:17AM ]
Post subject:  Upgrading Fidilty Cable

Just a quick question... if I were to upgrade to the top 15meg tier (From 6meg), would they need to send someone out to update our modem or can it be done over the phone?

Just trying to throw a pro/con list together. Thanks

Author:  zeroluck [ Tue 04-13-2010 10:32AM ]
Post subject:  Re: Upgrading Fidilty Cable

over the phone works

Author:  Cylord [ Tue 04-13-2010 12:04PM ]
Post subject:  Re: Upgrading Fidilty Cable

Assuming the 15meg service is available to you (physically - meaning their current infrastructure can handle increasing customer's bandwidth in your area), then all they do is push out a new config file to your modem which increases its bandwidth cap. This is why people used to think they were ub3r cool by hacking the firmware on their modems and removing the bandwidth caps... right up to the point where ISPs started banning said modems left and right.

EDIT: Also, your spelling skillz are on par with UrLocalGuru's.

Author:  Antster63 [ Tue 04-13-2010 12:08PM ]
Post subject:  Re: Upgrading Fidilty Cable

Heh, thanks guys. One thing I don't want to do is wait around for the cable guy :P

Author:  devil [ Tue 04-13-2010 5:02PM ]
Post subject:  Re: Upgrading Fidilty Cable

In case they forget to tell you, you will have to reboot your modem after they make the change on their end for it to take effect.

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