Joined: Mon 10-11-2004 8:58AM Posts: 209 Location: Rolla, MO
Source: Fidelity
We went up to RMU and called them, they didnt believe us that the service was down, because they have only had 3 reports of an outage. They said it was being put on the backburner b/c of so few reports, so CALL THEM AND REPORT IT. Hopefully it will get moved up on their priority list b/c the gal said it would be 51 hours as is.
Joined: Sun 03-02-2003 3:54PM Posts: 812 Location: St. Louis
Source: Fidelity
It seems to me that they should be able to look at their network and see that they're not getting normal usage in this area, if nothing else...that's pretty poor if they can't tell they have an outage just because they don't have many reports.
Joined: Sat 08-13-2005 2:06PM Posts: 98 Location: N. Pine Street
Source: Fidelity
1-800-sprint1, and yeah i called them sunday and they weren't very helpful. They kept telling me it was my phone that was the problem. I called them back today to see if i have roaming in my plan but i don't. They also said there will be no compensation for roaming charges, but they sure did want to use as much minutes as possible talking to me.
same here. I am on the phone right now with sprint. They said the only outages right now are in NY and Canada, nothing in MO.
The CSR kept saying it was my phone even when I told him that my friend's phones with sprint don't get service either.
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